As further legal required on this issue I still cannot disclose the findings but can tell you all we are very distressed as documentation is not should we say accurate, and that is one hell of an underestimate.
Have removed all sensitive data so here it is short and sweet.
Many thanks for your complete investigation findings and the councils action plan dated 22nd October 2012
The document has highlighted to us the underlying issues in our grandfathers care and the treatment afforded to the family.
Have removed all sensitive data so here it is short and sweet.
Dear Mr XXXXXXX
Many thanks for your complete investigation findings and the councils action plan dated 22nd October 2012
The document has highlighted to us the underlying issues in our grandfathers care and the treatment afforded to the family.
We have noted the attached case file notes and are acting upon them as
multiple inaccuracies and misleading information appear in these written items.
We will be acting in A legal capacity with regard to the case notes
entered on the XXXXX case file.
Unfortunately at this time and current revelations in this matter we
cannot accept your apology and seeking further legal advice into these new issues.
Kindest Regards
Stephen Bourne & Lorraine Bourne
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We are here to try to make change please dont send posts which are without viable proof there are some good people out there attempting to do a good job.