Sunday, 13 July 2014

Accountability In Staffordshire & Hospital Admissions

Hi Folks

admissions 

Another weekend over and the final day for the county council to respond is tomorrow.

Hopefully the LGO will be chasing up the county council and not letting them have even more time to delay these answers further.

After these many years Accountability is way overdue, however I still do not believe that this county council will ever learn from the way it conducts itself.

Simple ignorance and clever underhand practice when it comes to complaint handling will no longer work.

when it comes to breaking the law in this country the public needs to be warned and this last week I was very surprised to hear our local police commissioner upholding A decision to name and shame drunk drivers in the public domain.

I personally feel that there is nothing wrong with naming individuals that place our life and safety at risk.

So with this in mind I have made the decision to name all the individuals named within the next few weeks.

The list of names will be so far as to include inept biased complaints managers at Staffordshire County Council.

Social Workers who have bought the reputation of Social Workers into disrepute by either telling    lies or failing to Safeguard.

Social Workers who feel it is acceptable to directly threaten individuals.

The NHS does not need these type of individuals however they are at present still being allowed to practice in Staffordshire.

The HCPC have not intervened to protect the reputation of this profession or to provide practical protection to the public.

There are hard working decent social workers out there who do not need there reputations to be tarnished by these unprofessional few.



Over the last few days I received some bad news that a good friend who is over 90 years old was not well it unfortunately required admittance into the University Hospital of North Staffordshire.

The saddest fact of this was that he had been scared of being admitted after a previous poor experience of neglect at this hospital.

I could not describe the look of fear in both his eyes and his wife's at the thought of being admitted.

This old fellas experience was similar to that given to my grandfather the lack of assistance to get to the toilet the use of sedatives and poor staff attitude.

His past experience was so bad that he had managed to drag himself to a telephone in the middle of the night and ring his wife whilst part sedated all without being noticed by care staff on a ward full of elderly.

I was glad that upon the very last visit to this hospital when my grandad passed away so many things appeared different from the attitude of staff to the love and standard of care shown.

Hopefully when visiting time is over the standard of care is still consistent.

I spent some time reassuring this couple that the elderly care I had witnessed had improved so much at the hospital and they should not fear the possibility of needs being neglected in the NHS.

This gave me food for thought How many of our county's elderly hold the view that they will receive a poor standard of care whilst at hospital ?

The NHS must ensure the elderly and there direct family feel informed and communicated.

It is imperative that when a loved one is in the care of the NHS the direct family wife, husband etc can feel safe in the knowledge that when assistance is required it is forthcoming.

So unfortunately this friend has been admitted and this is how things have gone until now.

Call to the new service 111 resulted in a returned call 1hour 30mins later.

Doctors advised home visit this did not happen untill 4 hours later.

Decision Heart Problems.

This is a major concern to me 5 hours 30 mins to respond is simply not acceptable the public is at severe risk.

Luckily the hospitals first response was exactly as I had said and hoped, tests taken checks made etc however this did take all night.

The Staff were attentive to his wife's needs as well, sometimes just being nice and showing you care is enough to reassure supplied with a simple cup of tea at a difficult time.

If the standard of care continues when this fella is moved onto a ward the whole experience should help to reassure in future that they have no further need to be scared.

I can only hope that he makes a swift recovery soon.


Well here is hoping to gain a full unbiased answer from the LGO this week


Steve








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