Found this on facebook and thought I would share
https://www.facebook.com/pages/Your-Voice-Matters/225330570831788?ref=stream&hc_location=stream
On
my way home after a 5 day stay in hospital. Due to incompetency I find
myself needing to return on Monday for a further 5 days. However, it has
been an interesting week in may ways. Poor communication between staff
and different departments, patients having to keep their own medication
records, patients having to monitor their own care and when asking
nurses questions being told to go and find out themselves, domestics
standing around gossiping or on their personal mobile phones when they
were supposed to be working and even holding a conversation with one
patient on my ward whilst texting, blood pressure machines not working
correctly and patients being given ill-explained or incorrect
information, medication trolley in corridor left unattended, unlocked
with lid open, being hurried into meals at the first available moment
(often 30 minutes before meal times) in an attempt to get you in and
out, some mornings woken for breakfast and other times
not with no one monitoring who had received breakfast and who had not.
Someone elderly and confused may wake and not remember they have not
eaten or drunk anything which alarmed me. I could not help during this
stay to compare so many similarities between this NHS hospital and care
homes. We have stood up united this week and spoken out, challenging the
below average care in the hope it will make changes for others not so
'alert'. Myself and others encountered the same defensive attitudes from
staff which made our stay extremely stressful and frustrating. One of
the main focuses on the care received here is to concentrate on the
therapies given and have no stress - Mmmm, objective not achieved. Can't
say any of us are looking forward to another 5 days there next week and
anticipate a frosty reception! If only more people would challenge we
may stand a chance in numbers, as we have said so many, many times
before. Jenny
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We are here to try to make change please dont send posts which are without viable proof there are some good people out there attempting to do a good job.